Jasper National Park Jobs
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Athabasca Hotel Front Desk Agent
Front Desk Agent Athabasca Hotel - Jasper, AB $13.50 an hour Please Note: this position is located in Jasper, Alberta, NOT EDMONTON Salary: $13.50 hourly for 44 hours per week Anticipated Start Date: ASAP Terms of Employment: Permanent Full-Time Employment Conditions Day, Evening, Weekend, Shift Number of positions: 2 Education Secondary (high) school graduation certificate Experience Experience an asset Business Equipment and Computer Applications Internet; Central reservation system (CRS) Work Setting Hotel, motel, resort Specific Skills Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Attention to detail Work Location Information Rural Area; Staff accommodation provided Personal Suitability Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized Job Type: Full-time