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Sawridge Inns and Conference Centres Host-F&B Support Staff

Host/F&B Support Staff - Jasper
Sawridge Inns and Conference Centres - Jasper, AB

The position:
The Sawridge Inn and Conference Centre (Jasper) is currently accepting applications for the role of Host/F&B Support Staff. Reporting to the Service Leader, the Host will provide our guests with genuine hospitality. The Host will take dining reservations, organize the seating arrangements, greet and seat our guests, and serve beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude and a SMILE.
Responsibilities (include but are not limited to):
Take reservations either in person or over the phone
Organize seating arrangements for the day/evening
Complete all cash and credit card transactions for the guest
Responsible to balance the register at the end of the shift
Act as a liaison between the kitchen and the serving staff
Responsible for the maintenance and cleanliness of the service area
Responsible for room service
Perform opening/closing and side duties as per the shift checklist
Promoting a "No Problem Service" environment
be energetic and enthusiastic; enjoy customer service and working with the public
be knowledgeable about the food and spirits menus to be able to assist the serving staff
responsibly serve alcohol utilizing skills and knowledge received from the Proserve training
maintain a safe and sanitary work environment and the cleanliness of the area
acknowledge the guest in a timely and efficient manner and in accordance with established company policies
perform well under pressure in a fast paced and sometimes challenging environment
be accurate in preparing and collecting bills
High School Diploma or equivalent
Excellent Communication and Customer Service Skills
Must speak fluent English, additional language an asset
Proserve (responsible service of alcohol) certification (can be obtained online) before start of co-op term
Ability to handle money
Desire and ability to increase knowledge in the Food & Beverage and Customer Service field
Ability to stand for extended periods
Ability to lift a minimum of 10 pounds

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