Jasper National Park Jobs

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Decore Hotels Front Desk Agent


Jasper, AB 
Security and Safety
Bondable, Criminal record check
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Work under pressure, Standing for extended periods, Fast-paced environment, Attention to detail
Work Location Information
Staff accommodation available, Staff accommodation provided, Remote location
Personal Suitability
Organized, Excellent written communication, Judgement, Reliability, Effective interpersonal skills, Flexibility, Team player, Excellent oral communication, Client focus, Dependability
Business Equipment and Computer Applications
Multi-line switchboard, Word processing software, Central reservation system (CRS), Internet
Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service, Answer telephone and relay telephone calls and messages
Work Setting
Hospitality industry, Hotel, motel, resort
Education
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Languages
English
Job Type: Full-time
Required education:
High school or equivalent
	





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