Jasper National Park Jobs
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Jasper Sawridge Inn and Conference Centre Banquet Porter
Start Date January 1st onwards Location Jasper - Sawridge Inn & Conference Centre Address 76 Connaught, Jasper, AB, T0E 1E0 Category Banquets/Conference Services Description BANQUET PORTER Directly reports to Banquet Supervisor/F&B Outlet Manager Hours of shifts: approx. 40 per week + overtime as approved by supervisor Shifts will vary Keys to success: Education & Experience Experience in a hotel or a related field is preferred. Must have high school diploma. Skills & Abilities Must be able to convey information and ideas clearly to Team Members and guests. Must be able to evaluate and select among alternative courses of action quickly and accurately due to a constantly changing workload as guests change their minds. Must work well in stressful, high volume setting to meet deadline demands at peak business levels. Must demonstrate the ability in identifying difficulties and making recommendations for problem solving and efficiency at a moment's notice when a guest asks. Must be effective at listening to, understanding, and clarifying the concerns and issues of everyone involved at a group function. Must have excellent communication and organizational skills to make maximum use of time and energy. Must enjoy working in a team environment with a strong team. Must be able to deal with heavy lifting. Essential to be very creative and results driven Duties & Functions Approach all encounters with guests and employees in a friendly, service-oriented manner. Ensure meeting rooms are clean and locked when not in use. Ensure that, after each meeting, the rooms are cleaned, charts and tables stored properly, and dirty linen is taken to laundry. Ensure that storage areas are kept clean and well stocked at all times. Ensure that all food and/or beverages are returned to the kitchen. Set up coffee breaks as required by guests, sometimes with no previous notice. Ensure that, while on duty, appropriate uniform is clean and pressed and that nametag is worn at all times. Assists with drink and food service throughout functions Other duties as assigned by either the Banquet Supervisor or F&B Outlets Manager which can be very diverse due to constant last minute changes. Position Requirements - Minimum 3 years related experience. - Possess excellent knowledge of restaurant/special event service. - Possess excellent interpersonal skills. - Excellent communication skills - written and oral. - Possess excellent public relations skills. - - Ability to lift a moderate amount of weight. - Ability to train and give direction. - Ability to work with minimal supervision. - Ability to work within a Team concept. - The major function of this position is to ensure associate and guest satisfaction in all points of contact. Major function is realized by ability to develop and maintain a strong team environment with open communication and motivation to consistently deliver prompt and courteous service. Responsible for guest satisfaction and sales in all outlets/banquets during scheduled shifts. Scheduled to work in outlets or banquets as dictated by business requirements. Full-Time/Part-Time Full-Time Shift Keywords Banquets, Banquet Porter, F&B, Food & Beverage, Server, Compensation 12.20 plus tips and gratuities Accommodations Available shared accommodation available Position Close Date Exempt/Non-Exempt Position Banquet Porter Close Date Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Simone Heinrich Open Date 12/22/2016 About the Organization At the Sawridge Group of Companies, we know that delivering unmatched hospitality and excellent service to our clients and guests begins with providing our employees with the very best. We are an Employer of Choice in Alberta's hospitality industry and offer: Comprehensive health and dental benefits package for you and your family Group RRSP with contribution matching Hotel room discounts for you and your friends and family Discounts at our food and beverage outlets Competitive pay and advancement opportunities EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.