Jasper National Park Jobs

Jobs are posted by date. Recent Job additions will be at the top, with older Job postings displayed for your referral. If you would like support or assistance please contact us.

Mountain Park Lodges Front Desk Agent


RESPONSIBILITES: 
Process telephone calls
Process group arrivals and departures
Register arriving guests and assign rooms
Process guests’ departures, calculate charges and receive payment
Take, cancel, and change room reservations
Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required
Refer major guest complaints to Hotel Manager or Front Desk Supervisor
Balance cash and complete balance sheets, cash reports and related forms
Provide information on hotel facilities and services, and local points of interest
Arrange services required for guests with special needs
Provide information regarding room status and special guests to other departments 
Learn the Emergency Response Manual thoroughly
Learn the Night Audit procedures.
Perform related Front Desk duties as directed by Supervisor
QUALIFICATIONS:
Minimum grade 12 education with diploma.
Previous experience or education an asset.
Neat and clean in appearance and work habits
Pleasing, outgoing personality
Knowledge of languages is considered an asset
Ability to accept direction
Solid understanding of guest service principles
Good communication skills.
Ability to accept direction.
Knowledge of computers, will train
Typing skills an asset
Ability to work within a Team

Contact
hire@mpljasper.com
Features
Offering Staff Accommodations & benefits
Hourly Rate: $14.25
	





Jasper Job Listings Home »