Jasper National Park Jobs

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Tour Canadian Rockies

Jasper House Bungalows Front Desk Agent

Jasper House Bungalows - Jasper, AB

Job Description
The Front Desk position is a key part of the overall success of Jasper House Bungalows. Often, this is the first and last person a guest is in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate must be able to work well with others and alone unsupervised.
Duties & Responsibilities
Greet guests in a friendly manner and follow the check in procedures
Take payments and post accurately to guest accounts
Follow set policies regarding cash handling
Communicate with other departments in a friendly and professional manner
Be aware of local attractions, activities and restaurants and make recommendations to guests
Handle incoming phone calls and other guest communications in a discreet fashion
Accurately communicate with other shifts regarding issues arising from day to day operations
Other duties as required
Previous hospitality experience preferred
Experience with RoomMaster an asset
Diploma in Hospitality or related courses and asset
Strong communication skills in English, both in written and verbal is essential
Ability to work in a multi-tasking, fast paced environment
Demonstrated strong customer service skills
Ability to work all shifts, including weekends, evenings and holidays
Jasper House Bungalows offers competitive wages, end of season bonus and accommodations
Job Type: Full-time
High school or equivalent


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