Jasper National Park Jobs

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Tour Canadian Rockies

RMSI-JTAC Ticket Office Cashier

RMSI-JTAC - Jasper, AB
Part-time, Temporary

Seasonal, Part-time, variable schedule 
The first 90 working days of employment is a probationary period. 
A Ticket Seller is part of the ticket sales/guest services team. They are responsible for dealing with customers, answering their queries about the SkyTram and town of Jasper, and selling/processing tickets. They are often a customer’s first point of contact at the mountain. 

Core Competencies 
Strong customer service skills
Ability to work well under pressure, for example at busy times or when dealing with irate customers
Good computer skills
Good money handling skills
Good organizational skills
Ability to work well as part of a team
Job Duties 
Count float at beginning & end of shift and sign it IN and OUT on control sheet
Sell window tickets and apply different types of discounts
Handle cash, credit card and debit transaction while using a computerized system
Ask coordinators or supervisor for change if needed
Cash-out and print the appropriate reports at the end of shift
Make sure everything is in balance and debit machine is closed (transmit offline data)
Write deposit on control sheet and sign for it
Receive guest complaints and refer to coordinator or supervisor if needed
Be knowledgeable about the mountain and where things are located. Ask other staff if unknown
Your job is not limited to this list. This is an outline of what is expected. Please ask as many questions as needed to do your job well.

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