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Sawridge Inn and Conference Centre Assistant Food and Beverage Manager
Start Date as soon as possible Location Jasper - Sawridge Inn & Conference Centre Address 76 Connaught, Jasper, AB, T0E1E0 Category Management Description The Sawridge Inn and Conference Centre (Jasper) is currently accepting applications for the role of Assistant Food and Beverage Manager. This position will understand the true meaning of customer service excellence and possess a superior work ethic enabling him/her to be a positive and effective team leader. The successful candidate will possess some or all of the following characteristics, skills and experience. The position: Run the day to day service operations of Walter`s Dining Room, The Hearthstone,Room Service, Champs Lounge and some Banqueting Ensuring excellent customer service Ensuring effective staff training and scheduling Demonstrate leadership by example and foster a healthy and safe work environment Responsible for efficient and effective opening and closing procedures Responsible for cash management & reconciliation Must be flexible with working hours (weekend & evening included) Responsibilities (include but are not limited to): Supervision of food and beverage service in all restaurants, lounges, room service and some banquets during peak business hours Ensuring mise-en-place is complete and that equipment is clean prior to service Assist and offer support in the creation and implementation of food menus Beverage and wine listing development costing and implementation Supervising and training of subordinates to ensure the customer receives the highest standard of service as well as identifying and effectively dealing with any customer complaints Liaising with the Chef on a daily basis Be accountable for ensuring the correct banking procedures are followed as well as identifying & resolving any financial matters Providing and taking dining times for all tour and group bookings Liaising with tour leaders to ensure quality of service Developing unique marketing and sales techniques to drive sales Effectively manage by ensuring the following: Oversee the implementation of standards as detailed in the departmental standards and procedures manual Adhere to opening and closing procedures Adhere to bill paying procedures Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc. Encourage and motivate staff to provide optimum service during all shifts Share recommendations and guest comments to Chef to reflect current customer profile Manage special event concepts Anticipate market changes and review operations when necessary Conduct competitor analysis Create positive publicity opportunities Manage customer database and utilize effectively Up-sell property facilities Actively pursue cost saving measures Recycle wherever possible Liaise with Sales Manager during tender process to obtain new accounts Manage wage and beverage cost Forecasting and departmental budgeting Stock control Inventories with accounting Analyze food and beverage statistics through point of sale system Assist in Hotel promotions and special events Health and Safety committee member Position Requirements The person: A "people person" with a positive attitude and excellent communication skills (both verbal and written) A dedicated customer service professional that is committed to the highest quality standards Leadership and supervisory abilities that supports and encourages team work among all company associates and departments. Strong organizational skills with the ability to prioritize and multi-task Creative and flexible, able to adapt to change with ease Sound decision making and problem solving skills, a take charge type of person. Able to work flexible hours Be goal-oriented, driven, and passionate about exceeding guests' expectations. Qualification: Strong background in Food & Beverage with proven leadership skills Full-Time/Part-Time Full-Time Shift -not applicable- Keywords F&B Manager, Food & Beverage, Restaurant Manager, F&B, Banquet Manager, F&B Supervisor Compensation $38,000-$42,000 plus performance bonus, plus gratuities Accommodations Available Possible Position Exempt/Non-Exempt Position Assistant Food and Beverage Manager Close Date Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Simone Heinrich About the Organization At the Sawridge Group of Companies, we know that delivering unmatched hospitality and excellent service to our clients and guests begins with providing our employees with the very best. We are an Employer of Choice in Alberta's hospitality industry and offer: Comprehensive health and dental benefits package for you and your family Group RRSP with contribution matching Hotel room discounts for you and your friends and family Discounts at our food and beverage outlets Competitive pay and advancement opportunities EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.