FAIRMONT Room Attendant

Jasper, AB
$15.87 an hour - Full-time, Permanent

Room Attendant
First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.

Please note that preference will be given to current qualified colleagues of Fairmont Jasper Park Lodge with CAW accreditation.

Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Job Details:

Salary $15.87 /Hour to start (this is a unionized position. Increments at 4th month to $16.13 and at 8th month to $17.95)
Terms of employment: Permanent, Full time 32 to 40 Hours / Week Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night
Benefits: Group insurance benefits are available on the first day of the month following 3 months of employment (short term & Long Term Disability, vision, Medical, Massage, Chiro, Life, accidental death and dismemberment); Dental benefits are available after 1 year of employment; After 6 months of employment will qualify to enroll in a defined contribution Pension plan; 2 weeks paid vacation; All employees have access to discounted hotel stay within North & central America based on availability, friends and family are also provided a discount; staff accommodation is available for a cost to the employee subjected to conditions
Languages : English
Security and Safety: Criminal record check
Transportation/Travel Information: Public transportation is not available, hence staff shuttle service is available for $5 round trip to the town of Jasper
Work Location Information: Staff accommodation available for a fee
Work Setting: Hotel, resort

Summary of Responsibilities:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

consistently offer professional, friendly and engaging service;
Follow departmental policies, procedures and service standards;
clean a section of 12- 15 guest rooms per day as per Fairmont Jasper Park Lodge standards;
Maintain condition and cleanliness of guest rooms and their surroundings within section, for example: corridor, patio, grounds;
Clean, disinfect and polish kitchen and bathroom fixtures and appliances,
Sweep, mop, wash and polish floors, Dust furniture, Vacuum carpeting, area rugs, draperies and upholstered furniture;
Ensure that all recycling is undertaken on a daily basis; Pick up debris and empty trash containers;
Clean and stock linen closet at the end of the shift;
Report any maintenance defects in guest rooms and their surrounding areas to housekeeping;
Provide night service (refresh rooms in the evening) when required; Following all safety and sanitation policies;
Adhere to the Hotel’s vehicle handling and safety policies while driving hotel and guest vehicles, if applicable;
Make beds and change sheets; Distribute clean towels and toiletries; Stock linen closet; Clean and disinfect elevators; Handle and report lost and found items, Attend to guests' requests for extra supplies or other items;
Provide basic information on facilities; Wash windows, walls and ceilings, Clean changing rooms and showers, Address customers' complaints or concerns

Previous experience in housekeeping an asset
No formal education is required
Valid Alberta drivers license an asset
Strong physical condition required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):
Walking: 2-8 hr/day
Standing: 5-8 hr/day
Bending/reaching: 4-8 hr/day
Pushing/pulling: 4-8 hr/day
Physical effort: required to lift up to 50 lbs; constant repetitive motion
Environmental Stress: Medium-Working Outdoors, Chemical use
Requirements: Must be legally eligible to work in Canada

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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