Front Desk Agent 
Athabasca Hotel - Jasper, AB 
$13.50 an hour 
Please Note: this position is located in Jasper, Alberta, NOT EDMONTON
Salary: 
$13.50 hourly for 44 hours per week
Anticipated Start Date: 
ASAP
Terms of Employment: 
Permanent Full-Time
Employment Conditions
Day, Evening, Weekend, Shift
Number of positions: 
2
Education
Secondary (high) school graduation certificate
Experience
Experience an asset
Business Equipment and Computer Applications
Internet; Central reservation system (CRS)
Work Setting
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail
Work Location Information
Rural Area; Staff accommodation provided
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
Job Type: Full-time