Pursuit Jasper Lodging Front Desk Supervisor

Pursuit Collection

Jasper, AB


Overview

Leading our amazing front desk team in providing our guests with top-notch service and a welcoming Jasper adventure!

Responsibilities
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
Qualifications
Review and verify the work of hotel front desk clerks
Supervise the activities and coordinate the scheduling of the front desk team
Arrange training and orientation of all new front desk team members
Coordination of front desk activities with other departments
Enter rooming lists in the computer system
Coordinate handling of all tours and tour policies
Ensure accurate room counts are kept
Submit room forecasting and progress reports
Open and close room availability when necessary
Effectively handle guest inquiries and complaints
Learn procedures and functions of hotel front desk clerks