FAIRMONT Director of Housekeeping

Jasper, AB
Job details
Job type
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

Job Description

Director of Housekeeping

Creating an engaging work environment for colleagues of Fairmont Jasper Park Lodge is as important as turning moments into memories for our guests. The Director of Housekeeping is an integral role within our hotel, reporting to the Director of Rooms and overseeing the laundry and housekeeping operation by leading 80-150 colleagues who clean, maintain and cater to 446 guest rooms and public spaces spread out throughout 700 acres of the resort & golf course and manage our internal laundry facility catering to the resort and external contracts. The standards and values you model as the Director of Housekeeping will inspire your team and ensure our guests have a memorable experience.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Consistently offering professional, engaging and friendly service.
Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures.
Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA
Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.
Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.
Actively engage with local laundry partners and consistently source new business opportunities
Overseeing all recruitment processes, and developing departmental succession plans
Effectively manage all colleagues relationships within the department
Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests
Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
Ensuring high colleague engagement through recognition and removal of identified barriers
Overseeing the Housekeeping & Laundry Management to maximize leadership synergy
Liaising with all Hotel departments as required
Actively participating as a member of hotel committees as required
Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
Other duties as assigned


Your experience and skills include:

Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required
Proven leadership, developer and delegation skills with an ability to lead large team of 80-100 colleagues to achieve the departmental goals
Strong organizational and administration skills
Excellent communication skills, both written and verbal
Ability to work in a fast paced, diverse environment
University degree or Hotel Management Diploma preferred
Excellent computer skills
Knowledge of the Property Manager System / Opera
Excellent problem solver and decision maker
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
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