Maligne Lake Boat Captain Tour Guide

Banff Jasper Collection by Pursuit
Jasper, AB
$19 an hour - Full-time, Seasonal
Job details
$19 an hour
Job type
The starting wage for this position is $19/hour.
What will be your daily pursuit?:
Provide animated, interactive and personalized interpretation of the local history, wildlife, vegetation and geology related to Maligne Lake and Jasper National Park that exceeds our guests‘ expectations.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest

Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations 
Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
Maintain trip and mechanical logs
Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour
Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
Sustain a safe and clean environment in all areas controlled by Maligne Lake
What skills and experience do you need for this job?:
Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
Strong desire to create long lasting positive memories for guests
Relaxed, flexible and able to handle a few curve balls
Committed to Safety First and the highest quality of cleaning standards
Work ethic and commitment to the team and guest
Internally motivated with a consistently high level of energy
Enjoy working in a busy, fast-paced environment
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
Must meet the organization grooming and appearance standards
High attention to detail and good communication skills
Strong customer service skills
Ability to effectively manage your time
Public speaking skills
To be certified by Transport Canada you must be 21 years of age and a Canadian citizen or permanent resident
Mechanically inclined
Marine First Aid required (course will be scheduled during training)
Class 4 driver’s license an asset
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
This fun summer job runs start May 8 and runs until October 10, 2022
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.