(Head Houseperson)
Fairmont Jasper Park Lodge
 
Jasper, AB
Permanent

Job details

Job type
Permanent
Shift & schedule
4 hour shift
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.


Job Description

Public Areas Supervisor (Head Houseperson)

In addition to engaging service and authentically local experiences, Fairmont Jasper Park Lodge offers our guests places of unrivalled presence. As Public Areas Head Houseperson, your support and leadership will ensure your hotel remains clean, beautiful, welcoming – and also a source of pride.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
Summary of Responsibilities:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Supervision and continual training/recognition of the Public Areas colleagues
Daily upkeep of all public areas in regards to cleanliness, maintenance and quality control
Assist with all guest inquiries that arise during their shift
Maintain good departmental and inter-departmental communication
Ensure that all equipment is maintained and in good working order
Coordinate with Housekeeping Head Houseperson with regard to scheduling, task assignments, and projects
Review daily function activity to ensure all necessary time lines are met
Assist with inventory control
Attend communication meetings
Work a variety of shifts, over a 24 hour period
Following all safety and sanitation policies
Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
Other duties as assigned

Qualifications

Your experience and skills include:

Supervisory experience an asset
Previous experience in housekeeping required
Valid Alberta drivers license required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

Standing: 6-8 hrs/day
Sitting: 0-2 hrs/day
Walking: 6-8 hrs/day
Bending/reaching: 4-6 hrs/day
Pushing/pulling: 2-4 hrs/day
Physical effort: moderate, required to lift up 50 lbs
Environmental stress: high - chemical use, responding to a variety of guest calls

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.