Jasper Inn & Suites Front Desk Relief Night Audit

Jasper Inn & Suites by INNHotels
98 Geikie St, Jasper, AB
$17–$18 an hour - Full-time, Permanent
Job details

$17–$18 an hour
Job type
Shift & schedule
8 hour shift
Night shift
Front Desk/Relief Night Audit – Jasper Inn & Suites

Job Summary:

As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn & Suites by INNHotels, our Front Desk/Night Auditor wears many hats – from Front Desk Agent to Guest Liaison to Accounting; they do it all and are vital to the Day to Day!

Night Audit - 2 days a week/16 hrs a week, 11 pm to 7 am, year-round/permanent, starting wage of $17/hour

Front Desk – 3 days a week/24 hrs a week, year-round/permanent, starting wage of $18/hour

A second language is an asset.

Hotel Front Desk or Night Audit experience an asset.

Job Responsibilities:

Register arriving guests and assign rooms
Take, cancel, and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests' departures
calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Assist accounting
Maintain an inventory of vacancies, reservations, and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service
Answer telephone and relay telephone calls and messages

You are a team player who is excited to create a wonderful experience for the guests of Jasper Inn & Suites by Sunrise! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

Excellent written communication
Proficient in Microsoft Excel
Good with numbers & reconciling financial reports
Effective interpersonal skills
Team player
Excellent oral communication
Client focus
Attention to detail
Work under pressure
Who We Are:

Jasper Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer:

A great work environment with opportunities for development and career advancement within Jasper Inn & Suites by INNHotels and the INNHotels family of hotels.
A competitive compensation package.
Monthly catered staff lunch
Staff events and seasonal discounts on local adventure activities.
Hotel Discounts as part of the INNHotels family of hotels.
Staff accommodation available for the right candidate
Do you think you would make a good candidate? We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $17.00-$18.00 per hour


Company events
Disability insurance
Discounted or free food
Extended health care
Life insurance
Vision care
Flexible Language Requirement:

French not required

8 hour shift
Supplemental pay types:

Commission pay
Overtime pay
Ability to commute/relocate:

Jasper, AB T0E 1E0: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Will you require staff housing

Customer service: 1 year (preferred)
Night Audit: 1 year (preferred)
Front Desk: 1 year (preferred)
Work Location: In person

Expected start date: 2023-08-20