marmot basin Retail Sales Associate

marmot basin
1 Marmot Rd, Jasper, AB
Full-time, Seasonal

Job details

Job type
Shift & schedule
8 hour shift
Weekends as needed
Reports to: Retail Supervisor and Retail Assistant Supervisor

Position Overview

A Retail Sales Associate is a part of the Marmot Basin Retail team. We are a small team, and everyone gets quite close with each other. They are responsible for making sure they are doing the best they can to keep our guests happy. This includes providing information on products that are sold in the store. Our retail store is not just a gift shop, we sell gear for the winter season as well, such as snow pants, goggles, helmets, etcetera. It is important for guests to leave happy so they can have an enjoyable time on the mountain. Associates are also responsible for the cleanliness of the store, as well as restocking the shelves daily.

Working this full-time seasonal job requires you to be on site 5 day out of 7 per week starting October and running through to May. Please understand that the beginning of the season has slow periods but picks up quite fast during December.

Alberta Employment Standards regarding a ninety-day probationary period applies.

A Day in the life of a Retail Sales Associate

Getting up in the small town of Jasper with a beautiful sunrise above the mountains while waiting for the staff bus at 7:45 to take you to Marmot Basin. When Associates arrive, they will enter the retail store Outer Limits. The supervisors give a morning speech to get you pumped up for the day. Associates settle in and boot up the point of sales system getting ready to open the doors at 8:00am. Once guests arrive, we greet them with great energy and happy smiles. Associates will provide information on products to help guests find the right gear for success. Monday to Thursdays are our slower days, but the weekends are usually the busiest. Our shifts run from 8:00am to 5:00pm. Once 11:30AM rolls around we start lunch breaks. Breaks are an hour long, you can use this to eat, ride the slopes, or chill out in the staff lunch room. On slower days we can usually accommodate longer breaks for those who want a longer ride break. We love when our staff use the free pass not only for the mental health benefit but to get familiar with the hill and the runs it includes. Our busiest time of the day is after lunch. As the day ends the associate will restock products, vacuum, mop, and reflect on the day with fellow Associates. Cash out starts once we lock our doors at 4:30pm.

Job Duties/Responsibilities

Sell products sold in store, understand the discounts that apply to some sales.
Provide information on products to ensure customer is getting the best experience
Confidently handle cash, credit, and debit transactions
Confidently run RTP our point of sales system and follow procedures related to it use
Fix problems in a timely matter (e.g., product not scanning, exchanging or returning products, product not having tags)
Receive guest complaints and referring to supervisor on duty in needed
Knowing our return policies
Having knowledge of the mountain
General office duties such as filing, cleaning, inventory count, etc.
Other duties as assigned or required


Must be able to work in Canada
Must be enthusiastic and good with people
Kind and approachable


Professional while still having fun
Cheerful and outgoing personality
Have a strong team personality
Able to take direction


Retail experience (an asset)
Self motivated
Working on a team before


Respect and adhere to company’s policies and procedures as set in the ‘Corporate Policies’, ‘Employee Handbook’ and ‘Safety Operations Training Manuals’
Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s ‘privacy policy’
Other details
Pay Type

Job Start Date
Monday, October 2, 2023

Job End Date
Friday, May 10, 2024

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.