Anticipated Start Date April 2026 Employer Company Name Pursuit Collection Position Details Number of Positions Available 1 Position Type(s) Full-Time Position Duration Permanent Staff Accommodation Yes (subject to availability) Wage Range TBD Hourly, Monthly Job Overview A smooth and correct administrative operation A correct and up-dated data base within the system Welcoming of all guests Monitors check-ins, as well as groups, and gives total attention and dedication to guests Taking care of guests and concierge service Offers a wide amount of information Supervises the organization and sales of guests' activities and the correct handling and charging Effectively handles guest complaints, taking corrective action to prevent recurrence and to convert the guest into a repeat customer Co-ordinates proper actions with other departments, informs FO Manager of serious matters Co-ordination and communication with the Housekeeping, Maintenance, and F&B departments Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur Execution of regular technical/skills training Setting up and maintaining ongoing training programs in the Front Office department Familiar with all related company documentation and especially with the relevant Operational Standards Manual for field of responsibility Perks & Benefits Join an inclusive, global team and make life-long connections Enjoy free access to Pursuit attractions and 50% off for friends Get discounts on hotel stays, dining, and retail Access subsidized mental health and wellness resources Position Requirements English Fluency Level required for position Advanced Job Requirements 2-5 years experience in a major hotel, and one year experience in a supervisory role Able to speak, read, write and understand the primary language(s) used in the workplace Good communication skills, both verbal and written Most tasks are performed in a team environment with the employee acting as a team leader Able to work with minimal direct supervision Basic computational ability Basic computer skills Knowledge of hotel computer accounting programs, such as Room Master Application Details How to Apply Online
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