Bear Hill Lodge Jasper, AB $16 - $17 an hour - Full-time Business Equipment and Computer Applications Central reservation system (CRS) Work Setting Hotel, motel, resort Specific Skills Take, cancel and change room reservations Register arriving guests and assign rooms Provide information on hotel facilities and services Process group arrivals and departures Process guests' departures, calculate charges and receive payments Perform light housekeeping and cleaning duties Investigate and resolve complaints and claims Balance cash and complete balance sheets, cash reports and related forms Answer telephone and relay telephone calls and messages Provide general information about points of interest in the area Follow emergency and safety procedures Provide customer service Assist clients/guests with special needs Maintain an inventory of vacancies, reservations and room assignments Work Conditions and Physical Capabilities Fast-paced environment Attention to detail Personal Suitability Effective interpersonal skills Flexibility Team player Excellent written communication Client focus Dependability Judgement Reliability Organized
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