Mount Robson Inn Night Auditor

Mount Robson Inn in Jasper, AB
$18 - $20 an hour - Full-time, Permanent

The Mount Robson Inn offers a friendly professional workplace. This family owned property of 81 rooms provides great hospitality, standard rooms and suites, complimentary breakfast and laundry facilities for guests.

Subsidised accommodations, free wi-fi, bonuses and monthly activities/events are just some of the benefits provided to staff.

The night auditor position is 2 weeks on without break followed by 2 weeks off. This is a great opportunity for those who want to explore the Canadian Rockies and other areas on their days off. If you want a full 160 hours per month, additional shifts from other departments can be picked up when available but are not guaranteed.

Responsibilities are as follows, but not limited to:

Complete check-ins/check-outs.
Handle telephone calls and reservations.
Handle e-mail and fax correspondence.
Handle guest services (concierge).
Handle wake-up calls etc.
Complete cash summary and submission each shift.
Accurately posting room fees and related taxes.
Verifying all account entries and balances.
Address any discrepancies.
Ensure that all Occupational Health & Safety policies and training are followed.
Be a member of the Emergency Team.
Qualifications:

Customer oriented and friendly.
Strong verbal English communication skills (written and verbal) with emphasis on problem-solving.
Must be a team player.
Prior cash and credit card transactions and clerical experience is an asset.
Basic computer skills are necessary, as the Front Desk operates on WebRezPro Reservation System.
Must be self-motivated within the office environment and able to work with minimal supervision.
Knowledge of a second language is an asset (German, Dutch, French, Korean, Chinese, Taiwanese and Japanese).
Must have a valid work permit for Canada to be considered.
Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Benefits:

Company events
Dental care
Extended health care
Vision care
Schedule:

8 hour shift
Night shift
COVID-19 considerations:
With the current situation with COVID -19 we have implemented industry recommended and government mandated policies and procedures to ensure the safety of our guests and staff.

Experience:

Hotel & Accommodations Guest Services Staff: 1 year (preferred)
customer service: 1 year (preferred)
Work remotely:

No