Recreation Attendant Supervisor

(Spring/Summer)
Accor HQ
Jasper, AB
$18.23 an hour - Full-time


Recreation Attendant Supervisor (May-October)

Fostering the health and wellbeing of our guests, visitors and Colleagues is an integral part of our The Fairmont Jasper Park Lodge's culture. Whether our Guests are swimming, boating, biking, or using the fitness centre, the thoughtful attention you provide as a Recreation Attendant will make them feel welcome and valued.

Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

Rate of Pay: Starting at $ 16.33 per hour. Full rate after one year is $18.23 per hour.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness centre/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park and over 5,000 properties with Accor
What you will be doing:

Reporting to the Recreation Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging services
Follow departmental policies, procedures and service standards
Maintain cleanliness of Pool, Kids, and Games Rooms, Health Club, Recreation areas including Tennis Courts, Outdoor Activity Centre, Change Rooms, and the Boathouse
Ensure an adequate supply of towels is maintained
Ensure proper and timely recording of all Pool readings and addition of chemicals
Assist with special events and activities as required including organizing waivers
Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise
Conduct and enhance departmental orientation and training for all new Recreation Colleagues
Assist with planning, organizing and leading children’s programs and Kids Camp for conference, and hotel package groups
Assist with weekly Departmental audits
Submit weekly month end inventory counts
Assist with familiarizing guests and colleagues to the Recreation facilities
Conduct History tours, nature walks, hikes, bike rides, and boat tours as necessary
Have full knowledge of beverage lists and promotions
Have full knowledge of all menu items, garnishes, contents and preparation methods
Deliver and present food and beverage items to guests
Process guest checks in a timely and efficient manner
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies.
Other duties as assigned
Your experience and skills include:

1 year of supervisor experience required
Experience with outdoor activities – kayaking, canoeing, biking, and hiking preferred
Experience with children required
Current First Aid and CPR certification required
Pleasure Craft Operators Card required
Pro Serve certification required
Retail experience an asset
Ability to swim, with a Bronze Medallion or equivalent an asset
Train the Trainer certification is an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Sitting: 1/2 hr/day
Walking: 6-8 hrs/day
Standing: 6-8 hrs/day
Bending/Reaching: 6-8 hrs/day
Pushing/Pulling: 6-8 hrs/day
Physical Effort: Does not lift weights over 80 – 100 lbs
Visual Effort: low
Environmental Stress: Medium 24-40 hrs/week outside and working in a very busy and noisy department
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences.