Jasper Starbucks Assistant Manager

Pursuit Collection
 
Jasper, AB
Full-time
Pursuit Collection
Jasper, AB

Job details

Job type
Full-time
Location
Jasper, AB
Benefits
Pulled from the full job description
Discounted or free food
What will be your daily pursuit?:
Deliving an exceptional hospitality experience, warmly welcoming and engaging with our guests in the promotion, sale and fulfillment of our food and beverage offerings that fuel our guests and staff for adventure!
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Starbucks Assistant Manager under general direction trains and directs frontline staff to perform their duties to Guest Experience standards. Responsibilities include:
Ensure the seamless daily operation of the store
Exemplify and uphold the Starbucks experience for guests and staff
Adhere to the established systems and standard procedures of Starbucks and Pursuit
Preparation and verification of daily cash reports
Oversee placement and receipt of food orders
Interacts with customers, maintaining the highest level of customer service
Address and resolve customer complaints
Maintain cleanliness and organization in the restaurant area at all times
Uphold the high standard of environmental stewardship expected for all employees
Reports all maintenance and repair needs to the Starbucks Manager and maintenance team
Supervises, expedites, and participates in standards of quality, quantity, taste, and presentation
Act as Starbucks Manager in their absence
Assist the Starbucks Manager in handling performance management of employees
Ensuring Starbucks systems and operations are up to date and being utilized on a daily basis
Maintain open communication with other leaders to ensure alignment in providing fluid directions to staff
Boost staff morale and play an influential role in team building and bonding
Prepare the team for rollout readiness and training
Develop schedules and achieve labour and revenue metrics
Maintain inventory and waste tracking processes
What skills and experience do you need for this job?:
Previous Starbucks experience
Minimum of 2 years Supervisory experience in a high-volume environment
Mature, energetic, dependable, and self-motivated
Natural ability to lead a team effectively
Detail oriented with strong communication skills
Strong customer service skills
Some accounting experience an asset
Experience with Microsoft Suite is an asset
POS system experience is an asset (I.e. Simphony)
Cash handling experience
Ability to handle stress in a professional manner
Enjoys collaborating with a team in a busy, fast-paced environment
Comfortable working on your feet for extended periods of time
Must meet the organization’s grooming and appearance standards
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.