ACCOR Fairmont Jasper Park Lodge
 
Jasper, AB
$60,000–$65,000 a year - Permanent, Full-time
 

Job details
Pay
$60,000–$65,000 a year
Job type
Permanent
Full-time

Location
Jasper, AB

Benefits
Pulled from the full job description
Vision care
Dental care

Full job description
Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!


Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new General Store Manager.

What you will be doing:

Reporting to the Assistant Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
Supervise and support employees while ensuring service standards are maintained
Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Exhibits an entrepreneurial attitude towards the restaurant’s operation
Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
Responsible for scheduling and daily payroll reporting
Ensure constant focus on the venue's goal
Assist to ensure the venue is managing within set budget guidelines
Ensure cleanliness and safety of the venue
Act as a liaison between venue staff and other departments
Ensure department holds regular communication meetings
Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Embrace the Fairmont brand promise and luxury in your role and in all your interactions
Other duties as assigned

Qualifications

Your experience and skills include:

Minimum 3 years’ experience as a Leader in a fast-paced high end restaurant required
Excellent beverage and wine knowledge is required
Previous point of sale system experience required
Luxury Cafe experience and retail experience an asset
High volume experience is an asset
Experience with Unionized environment an asset
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

What is in it for you:

Annual salary of: $60,000 - $65,000 / year
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: General Store Manager.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com