marmot basin Lift Operations Assistant Supervisor

marmot basin
1 Marmot Rd, Jasper, AB
Seasonal, Full-time
marmot basin
1 Marmot Rd, Jasper, AB

Job details

Job type

1 Marmot Rd, Jasper, AB

Full job description
Reports to
Lift Operations Supervisor
Position Overview
The Assistant Lift Operations Supervisor works as part of the Mountain Operations team. He/She will assist in all aspects of Lift Operations including training new staff, ensuring all Lift Operations staff are competent in Marmot Basin’s procedures and policies, ensuring Lift Operations is coordinated with the needs of other departments, and generally overseeing the daily departmental requirements under the direction or in the absence of the Lift Operations Supervisor.

The Assistant Lift Operations Supervisor will also help maintain records and documents such as daily lift logs, lift incident reports, employee training files, etc.

The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.
This is a full-time seasonal role, 5 days out of 7 per week.

Alberta Employment Standards regarding probationary periods apply.

Ski Industry experience (within Lift Operations preferred)
Previous supervisory experience
Previous experience operating surface lifts and aerial chairlifts
Able to ski/snowboard in all types of mountain terrain in varying conditions
Risk management experience
Mechanical aptitude (a background in mechanical experience preferred)
Physically & mentally fit
Capable and willing to work outside, at times in severe weather environment
Valid class 5 driver’s license (or better).

Core Competencies

Professional deportment with excellent customer service skills: experience dealing with guests and working collaboratively with co-workers
Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations
Strong team member able to take direction
Motivated and observant; able to perceive needed tasks and complete them without direction
Self-aware; able to identify strengths and gaps in own abilities and training
Able to use taught skills and previous experience to problem solve
Passion for working in an outdoor environment (recreational mountain pursuits are considered assets)
Job Duties/Responsibilities

Training and scheduling as per Ski Marmot Basin’s Lift Operations Training Manual, ski industry best practices and company policies/procedures
Ensure all lifts and ticket control gates have enough staff for safe daily operation
Ensure all Lift Operators are competent in lift duties, daily operating procedures and emergency procedures
Help maintain lift records and documents
Maintain proper lift standards as per the Z-98 code
Ensure a safe working environment for all Lift Operators, address or report any unsafe situations
Ensure Lift Operations is coordinated with other departments


Provide onsite supervision of employees
Deal with performance issues in a timely manner in the absence of the Lift Operations Supervisor using the Company Corrective Action procedures
Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation
Good working knowledge and understanding of all lift operations/safety procedures; ensure staff compliance and excellence in same
Help maintain an inventory of all Lift Operations tools & materials
Ensure mazes and ramps are always maintained
Ensure all start up/shut down procedures are followed and completed at each lift daily

Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Lift Operations Training Manual”
Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.
Other details

Pay Type

Employment Indicator

Job Start Date
Monday, October 21, 2024

Job End Date
Friday, May 9, 2025

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