Canadian Rocky Mountain Resorts
Alberta
From $21 an hour - Full-time
 
Job details
Pay
From $21 an hour
Job type
Full-time
Shift and schedule
8 hour shift
Weekends as needed
Evening shift


Location
Alberta

Benefits
Pulled from the full job description
Company events
Discounted or free food
Extended health care
Paid time off
Store discount

Full job description
Emerald Lake Lodge in Yoho National Park (30 minutes west of Lake Louise) is looking for a Meeting and Events Admin Coodinator.

Primary Function: Serve as a key liaison between our property and tour groups, ensuring seamless coordination of all tour logistics while maintaining excellent communication with both internal teams and external clients. This role is responsible for preparing comprehensive documentation, managing daily tour operations, and supporting the overall success of tour group stays and special events. While not limited to, the primary focus of this role (80%) is administrative.

Duties and Responsibilities:

Assist in creating detailed Banquet Event Orders and other event related documents
Prepare and organize essential tour documentation including rooming lists, package details, key packets, vouchers, and room drop schedules
Manage daily tour activities including routing, payment processing, mobility accommodations, and special requests
Process last-minute change requests and ensure proper communication to all relevant parties
Maintain records for all clients and functions
Prepare post-event billing drafts with attention to detail
Attend and contribute to weekly team meetings to review upcoming events, share feedback, and relay updates
Conduct property inspections as needed for tour preparation
As required by business volumes, assist with setup and teardown of weddings and conferences when required
Provide administrative support to the Meeting & Events Coordinator during peak periods
Help build strong client and guest relationships through attentive follow-up on all feedback
Perform other assigned duties as required to support the events team
Requirements/Experience:

· Previous experience in hospitality, events, or tourism preferred

· Exceptional customer service skills with a friendly, professional demeanor

· Strong organizational abilities and acute attention to detail

· Excellent written and verbal communication skills

· Proficiency with Microsoft Office and hotel management systems

· Team-oriented mindset with ability to work independently

· Flexible schedule to work evenings when needed

As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

Job Type: Full-time

Pay: From $21.00 per hour

Additional pay:

Tips
Benefits:

Company events
Discounted or free food
Extended health care
Paid time off
Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekends as needed
Application question(s):

Are you able to relocate to Emerald Lake, Field, BC for this role? (Staff Housing Available)
Experience:

Meetings and Events Planning: 1 year (required)
Hotel and Restaurant: 1 year (required)
Hospitality: 1 year (required)
Sales administration: 1 year (required)
Work Location: In person