Columbia Icefield Starbucks Supervisor

Banff Jasper Collection by Pursuit
$19 an hour - Full-time, Seasonal

Job details
$19 an hour
Job type
Pulled from the full job description
Housing allowance
Full Job Description
Wage is $19 per hour
$1 retention bonus, paid at the end of the season

What will be your daily pursuit?:
Support, train, coach, encourage and ensure that each member of the Starbucks team provide an interactive and professional guest experience
What perks can you expect?:
For the 2022 summer season at the Columbia Icefield, team members will enjoy;
Almost free housing and meals, as it’s a taxable benefit
$500 referral bonus for each peer referred
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Starbucks Supervisor under general direction trains and directs frontline staff to perform their duties to Guest Experience standards. Responsibilities include:
Preparation and verification of daily cash reports
Ensuring accurate cash, debit, and credit card transactions
Involved in the placing of and receiving food orders
Coordinate food and beverage inventories
Interacts with customers and maintains the highest level of customer service
Receive payment for all services provided to the customer
Listen to and resolve and customer complaints
Ensure the restaurant area is clean and organized at all times
Relieve Baristas as required
Uphold the high standard of environmental stewardship expected for all employees
Reports all maintenance and repair needs to the Starbucks Manager
Supervises, expedites, and participates in standards of quality, quantity, taste, and presentation
Act as Starbucks Manager in their absence
Reporting and assisting the Starbucks Manager in dealing with performance management of employees
Ensuring Starbucks checklists are up to date and being used properly daily
Using open communicating with other leaders, ensuring you are on the same page directions given to staff are fluid
Keeping up staff moral and having an influential part in in team building and bonding
What skills and experience do you need for this job?:
Must get excited at the idea of living and working in a remote (yet very social) environment
Previous Starbucks experience
Minimum of 2 years Supervisory experience in a high-volume environment
Mature, energetic, dependable, and self-motivated
Natural ability to lead a team
Detail oriented with good communication skills
Strong customer service skills
Some accounting experience an asset and experience with Word and Excel
POS system experience is an asset
Cash handling experience
Handle stress in a professional manner
Enjoy working with a team in a busy, fast-paced environment
Comfortable working on your feet for extended periods of time
Must meet the Organization’s grooming and appearance standards
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:
This fun, summer job runs from April 3 to October 12, 2022.
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.