Overlander Mountain Lodge Food & Beverage Server

Overlander Mountain Lodge

Full-time, Part-time, Seasonal

Job details
Job type
serving: 1 year (Preferred)

Smart Serve (Preferred)

Full Job Description
Please Note - this job is not located in the city of Edmonton.

The Overlander Mountain Lodge, Jasper East Cabins, and Northaven Retreat Center pride themselves on providing a boutique experience for both guests and the members of our team!

Here, you will find that everything is designed to be personal. It is a place for our staff to grow in experience and skill while enjoying the richness of life in the heart of the Rocky Mountains.

Our location is one of the many reasons people wish to work here. Quiet and removed from the busy tourist sites, we are surrounded by lesser-known hikes and climbs and closer to Miette Hot Springs than anyone in Jasper! Meanwhile, the nearby town of Hinton contains everything you could need, plus the network of Beaver Boardwalk trails and a mountain bike park.

The other part of the Overlander experience is that we are a family-owned, family-operated business. We are dedicated to excellence and to setting ourselves apart from larger resorts and hotels.

We receive a high number of applications so we would like to take a few minutes to tell you more about our operations and ourselves to ensure a good potential fit!

Who: We are the Griffiths family, and we have a passion for this property, its setting and especially the people who choose to spend their vacation time with us! We have owned and operated the Overlander for 27 years. We have an excellent management team, and over the years the Overlander has become known as one of the top lodges for fine dining and quality accommodation in the Hinton & Jasper area.

Where: We are located 15 minutes west of the town of Hinton, and 35 minutes east of the town of Jasper. Just outside the east gates of the National Park, we overlook one of the most scenic vistas the Rockies have to offer.

Both guests and staff come to the area because of Jasper National Park and the exhilaration of either visiting or living in the mountains. They come for the fresh, clean air and rivers, the breathtaking views, the hiking, the fishing, and the mountain biking. In the winter, they enjoy snowshoeing and both downhill and cross-country skiing!

What: The fifty-seat dining room is the centerpiece of the Overlander's 40 hotel rooms and chalets. The property is surrounded by mountains and forests and crisscrossed by hiking trails. The Overlander is a mountain getaway, serving mostly families and couples who come to us for peace and quiet.

When: A typical year at the Overlander follows the four seasons. Naturally, the staff at a holiday lodge work while others are on holidays. While we are open year-round, the summer high season runs from June through September. This is our busiest time as we accommodate both Canadian and International tourists! In the summer, we have a full staff of both seasonal and permanent employees.

Why: We offer some of the finest on-site staff accommodation in the area. Our dry & non-smoking building is newly built, and thoughtfully designed for comfort and convenience. Each self-contained bedroom unit is fully furnished, has a private washroom with a shower, and access to satellite TV and internet. Additional features include low emf, a grounding plug installed by each bed, and a shared yoga practice space (pending approval from the general manager). There is a bright, open common area for cooking and socializing, and balconies for enjoying the immediate outdoors. Built with the environment in mind, the structure has been created from sea can shipping containers and will be reserved for quiet, health-focused individuals.

How: The Overlander would not have built the reputation it has today if not for truly excellent staff, past and present. Our team members have a strong work ethic, a cheerful outlook, and are committed to providing memorable experiences for every single guest.

If you believe this describes you, and you believe you would enjoy your time here and thrive, I welcome you to apply through our job postings or career page. We look forward to hearing from you!

Job description

Reports directly to Restaurant Manager

In conjunction with the Restaurant Manager and our food and beverage team you will be responsible for:

Service provided in the stone peak restaurant (80 seats in the main lodge with additional 40 seats on the upper patio)
Building and maintaining a high level of customer service and staff morale throughout the food and beverage team
Maintaining our high standard of cleanliness, sanitation, and safety
Being aware of rules and regulations set forth by the AGLC and ensuring we are operating within
Professionally greeting and welcoming guests upon their arrival to the restaurant, helping answer any questions a guest may have regarding the local area or attractions, and providing pamphlets of other information if necessary
Setting forth a pleasant and positive professional image to all guests
Selling and up-selling menu and beverage items
Delivering guest checks in a timely and efficient manner
Great food & wine knowledge is necessary (training manuals are provided to all new colleagues and managers)
Job Duties

Prepare tables for service
Prepare the kitchen for service
Stock service area with supplies
Stock bar
Greet customers, present menus, and or help customers to select menu items
Check customers are enjoying their meals and correct any problems
Clean and reset tables
Tabulate and present bills for payment
Clean and organize restaurant for the next shift
Assist dining room by acting as host, seating guests, hanging guests’ jackets in the front entrance
Job Types: Full-time, Part-time, Seasonal

Additional pay:


Monday to Friday
Weekend availability
Application question(s):

When are you able to start?
Why would you be a great fit to work at the Overlander?

serving: 1 year (preferred)

Smart Serve (preferred)