Pyramid Lake Resort Relief Night Auditor

Banff Jasper Collection by Pursuit

Jasper, AB
$17 an hour - Full-time, Seasonal

Job details
Salary
$17 an hour
Job type
Full-time
Seasonal
Full Job Description
Compensation:
Starting wage is $17/hr
$1.50 for every hour worked retention bonus, paid at end of contract
What will be your daily pursuit?:
Assisting with the safety and comfort of our guests over the night-time hours.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
A great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours
In addition to working as a night auditor, you will also work some front desk shifts during the day
Process telephone calls
Process group arrivals and departures
Register arriving guests and assign rooms
Process guests’ departures, calculate charges and receive payment
Take, cancel, and change room reservations
Resolve guest complaints and refer to Supervisor as required
Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager
Balance cash and complete balance sheets, cash reports and related forms
Provide information on hotel facilities and services, and local points of interest
Arrange services required for guests with special needs
Learn the Emergency Response Manual thoroughly
Perform related Front Desk duties as directed by Supervisor
What skills and experience do you need for this job?:
All the personality traits of a top-notch Front Desk Agent
Basic accounting skills and a self-starter
Minimum grade 12 education or equivalent
Basic knowledge of accounting and computers an asset (will train)
Experience as Front Desk Agent an asset
Ability to accept direction and work with minimal supervision
Customer Service oriented
Able to work evenings and nights
Ability to work within a team
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
This position is available to start immediately.
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.