RMSI-JTAC Transportation Supervisor

RMSI-JTAC 2022-23 Season
Jasper, AB
Full-time

Reports To
Mountain Manager
Position Overview

The Transportation Supervisor oversees all aspects of the Transportation department. The incumbent is generally responsible for all Parking, Guest Shuttle and Staff Transportation needs, and manages all parking staff and drivers.

This is a full-time role, 5/7 days per week.

The first 90 days of employment is a probationary period.

Qualifications

Valid Alberta Class 2 driver’s license with "S-Endorsement"
Strong team leadership skills with good problem-solving skills
Good organizational skills/ability to multi-task
Excellent communication skills
Capable of working outside, at times in severe weather
Able to lift 55+ pounds
Ability to work in a safe and efficient manner
Ability to delegate, set expectations, and monitor progress of all direct reports
Must be able to work flexible shifts
Ability and willingness to help other departments where required.
Core Competencies

Professional deportment with excellent customer service skills: experience dealing with all on-hill patrons
Demonstrated temperament and disposition for staying calm in busy or emergency situations
Experience with the Alberta Department of Transportation
Strong team member able to take direction
Motivated and observant; able to perceive needed tasks and complete them without direction
Self-aware; able to identify strengths and gaps in own abilities and training
Able to use taught skills and previous experience to problem solve
Trustworthy and capable of working unsupervised.
Job Duties

Oversee all aspects of the Transportation department including Parking, the daily guest shuttle service and the Parking program
Ensure employee effectiveness through strategic hiring, assignment of duties, training, discipline, and dismissal as required
Organize snow removal for the lower and the upper chalets beyond 4 inches
Handle daily garbage collection and disposal
Organize pickups for the Garbage Compactor (MCL)
Ensure plaza area at the chalet is clean; remove snow and garbage, sweep and salt
Ensure parking signs and road way signs are current and located as required
Ensure all public areas around the Lower Chalet are kept clean and free of snow/ice
Ensure vehicles in all areas are parked as efficiently as possible
Ensure only vehicles with parking passes are parked in the VIP area
Ensure a smooth and orderly flow of traffic coming up to the ski area and leaving the ski area
Responsible for recording vehicle count each day (approximately 12:30 pm)
Keep a daily log of any snow removal done at the upper and lower chalets
Responsible for the 1:00 p.m. town run
Handle customer complaints and comments
Courteous support with other staff members
Assist in emergency situations
Update the "Transportation Training Manual" as required
Responsible in updating the Transportation Hazard Assessment at the start of every ski season
Assist the Mountain Manager & Vehicle Maintenance Supervisor in maintaining the NSC files for all Marmot drivers
Assist the Vehicle Maintenance Supervisor in maintaining vehicle trip inspections in all commercial vehicles.
Assist the Vehicle Maintenance Supervisor to ensure registration cards, insurance documentation & CVIP are current in all Marmot vehicles
Responsible in collecting all pertinent information when a vehicle accident has occurred. This must be coordinated with the Vehicle Maintenance Supervisor. Completed paperwork must be submitted to the Mountain Manager
Report all damage or problems with company vehicles to the Vehicle Maintenance Supervisor
Maintain all payroll duties for the Transportation department
Organize schedules/drivers for staff, guests and special groups
Co-ordinate bi-weekly staff Hinton trips
Maintain shift schedules for parking staff & guest shuttle drivers to ensure sufficient employee coverage
Responsible for submitting yearly budget amendments to Mountain Operations
Adhere to the budget guidelines. All expenditures must be approved by the Mountain Manager.
Supplemental

Respect and adherence to the company’s policies and procedures as set in the "Corporate Policies", Employee Handbook" and "Transportation Training Manual"
Understand and adhere to Ski Marmot Basin’s "Harassment Policy" and the company’s "Privacy Policy".