Weddings & Special Events Sales & Services Coordinator


Jasper, AB

Pulled from the full job description
Dental care
Vision care
Event Sales & Services Coordinator, Weddings & Special Events (Full Time Permanent)

The Event Sales & Services Coordinator, Weddings & Special Events will ensure the smooth & efficient running of the Conference Services Office and all services/duties, through organization and distribution of all pertinent information, handling guest inquiries and maintaining open lines of communication between departments

Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Reporting to the Director of Event Sales & Services, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service
Follow departmental policies, procedures and service standards
Responsible for the integrity and posting of the Daily Change Log and Daily reports
Updating of the BEO Binder – daily (with change log & Event Orders) and weekly review for accuracy
Review, coordinate and manage Elopements, Small Weddings, Signature Events & Social Market as assigned working closely with the Catering Sales Manager, Weddings & Special Events Manager
Manage and execute the terms of the contract for the Social Market as outlined by the Catering Sales Manager and Fairmont Hotels & Resorts standards
Conduct pre-planning sites and assist in the sales process where required
Manage the Wedding Inbox and assist with inquiries, bookings and contracts
Quote and negotiate prices within established parameters and process contracts
Book, block, service & distribute, FAMs, Tastings and Internal Events as assigned
Establish a close working relationship with clients and Fairmont Hotels & Resorts colleagues
Responsible for the successful outcome of events from pre-arrival through to post-departure
Monitor and manage guest room pick up through timely follow-up with conveners and enforcement of contract cut-off dates
Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
Efficiently use function space to maximize revenues while minimize space usage
Communicate all details of assigned events to all departments in a professional, thorough and timely manner by attending weekly and/or daily internal meetings, issuing Resumes, Event Orders, Floor plans and internal correspondence effectively
Work closely with the client and hotel departments throughout the duration of events by being available to assist the client and hotel departments at the appropriate times
Maintain a high level of service by continually providing accurate and timely information and feedback to all departments
Accurately forecast Banquet revenue, covers and average checks
Maintain the integrity of Sales & Catering at all times
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties as assigned
Your experience and skills include:

Highly motivated and guest driven with a proven ability to solve problems and make timely guest service decisions.
Proactive with a demonstrated eye for detail and the ability to manage multiple functions and projects while meeting deadlines.
Post Secondary education in a Hospitality/Tourism related field is an asset
Minimum two years’ experience in Food & Beverage/Hotel Catering/Sales, additional experience in the hospitality industry required
Strong working knowledge of Sales & Catering, Property Manager (Micros Opera), Windows, Microsoft Word, Excel, Outlook and Power Point programs required
Knowledge of current hospitality industry trends
Strong sales skills
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit