Columbia Icefield Retail Manager

Banff Jasper Collection by Pursuit
Jasper, AB
$55,000–$60,000 a year - Full-time, Seasonal
Job details
$55,000–$60,000 a year
Job type
Pulled from the full job description
Dental care
Discounted or free food
RRSP match
Vision care
Full Job Description
The annual salary range for this position is $55,000 - $60,000.
What will be your daily pursuit?:
As a Retail Manager you will be creating a successful environment for staff and an enjoyable experience for every guest that comes through our location!

What perks can you expect?:
Full benefits including medical, dental, vision; RRSP matching
Retail incentive bonus based on performance
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Achieving revenue targets, and managing expenses to desired net operating targets
Manage all aspects of the retail business, while coordinating with senior leadership, and communicating with all necessary operations (inside the attraction, or at a different geography)
Develop budgets with senior leadership, forecast expenses
Manage expenses relative to expectations
Hire, train, schedule and onboarding new staff members
Develop, revise and update training materials to ensure training is consistently delivered
Hold staff accountable to all duties and expectations as laid out in the training materials
Provide an environment whereby maximized staff engagement is the culture
Uphold high level of staff product knowledge, merchandising and display standards
Provide observations, ideas, and feedback on product and merchandising development to BJC Head Buyer and Retail Director
Work closely with the BJC Head Buyer to ensure product selection meets BJC aims in product design, sales and margins and ensure product selection is maximizing supplier discounts
Issue purchase orders to suppliers as required for both opening booking orders and in season repeats.
Work with the BJC inventory team to ensure stock levels are adequate to achieve sales expectations
Ensure communication and coordination with retail overhead team is efficient and mutually beneficial
Keep all inventory storage and work areas organized, clean, and void of clutter
Provide on the floor leadership and role modelling for staff
Ensure that team leadership assets are efficiently used
Ensure that all transactions are handled with accuracy and attention to detail
Manage floats and cash
Communicate observations, issues, and customer service complaints to management in a timely fashion
Ensure all communications to customers and colleagues are professional in nature and crafted with respect
Monitor security in the retail environment
Uphold uniform and appearance standards
Actively participating in team’s activities during and after operational hours
Being on call 1 night per week at our staff accommodation – (MOD program)
Active member of the Columbia Icefield Management team, supporting peers & continually working at building a cohesive team which works together to achieve results.
Assisting in opening and closing of our staff accommodation, task can vary from cleaning, employee move in/out, uniform cleaning and common room cleaning
Other duties as assigned
What skills and experience do you need for this job?:
2+ years of leadership experience
2+ years of sales experience
Demonstrated ability in management, merchandising, customer service and inventory management
Strong communication and organizational skills
Hiring and performance management experience
Possess excellent conflict management skills
Problem solving skills
Proficiency in Microsoft Office
Cash / float management experience
Valid Canadian driver’s license (with less than 5 demerit points)
Able to communicate fluently in English, secondary language skills are an asset
What will your work environment be like?:
This fun, summer job runs from March 1 to October 31, 2023!
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.
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Considering Working in Jasper, Alberta?

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