Parks Canada Visitor Facilities Attendant

Parks Canada
Jasper, AB
$19.83–$26.51 an hour

Parks Canada
Jasper National Park of Canada (Alberta)
GS-BUS-02, GS-MPS-04
Anticipatory (Summer 2023) term and seasonal appointments of various durations.
$19.83 to $26.51 per hour (salary under review)
Découvrez le Canada en vous joignant à l’Agence Parcs Canada ! Parks Canada Website

Closing date: 16 March 2023 - 23:59, Pacific Time

Who can apply: Persons residing or employed in Jasper (AB) and within an 80 kilometer radius of Jasper (AB), extending to, amongst others, Hinton (AB), Mountain Park, (AB), Valemount (BC).
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We will only accept on-line applications received via the site.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education, experience, and knowledge. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education, experience, and knowledge. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application.
Visitor Facilities Attendant (Stream 1):
Facilities Attendants play a very important role here in Jasper National Park. They are tasked with cleaning and maintaining Parks Canada Agency buildings/facilities and grounds in all corners of the Park. Facility Attendants typically work in a team during peak season however, those that work earlier or later in the season will have more independent work. The right people to fill these positions should take pride in their work, and going the extra mile to contribute to creating memorable experiences for visitors. As a presence in all regions of the park, Facility Attendants have the opportunity to interact with visitors and answer inquiries, provide direction and represent the Parks Canada Agency at all times in addition to their routine cleaning and maintenance duties.

Visitor Services Attendant (Stream 2):
Campgrounds - Campground Attendants welcome visitors from all over the world, providing information, and education about camping in the national park. Campground Attendants provide information on a wide variety of topics including camping, fees, safety, weather, trails, day use areas, wildlife, park regulations and policies. Our team members spend time working outdoors; they are responsible for cleaning facilities, providing minor maintenance, and conducting facility rounds to ensure visitor compliance with park regulations. Team members are also accountable for collecting fees and keeping accurate financial records.

Entry Gates - As the first line of contact for visitors entering Jasper National Park, Gate Attendants have the privilege of welcoming visitors into the park and setting the tone for their visit. Gate Attendants at any of Jasper’s three gates provide a friendly service to visitors entering Jasper by collecting revenue through the sale of park passes, and providing basic safety and park information. Gate Attendants work independently for most of their shift but their work contributes to the smooth functioning of a larger team.

Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in the same or other parts of the country.

Clearly identify in your application the position(s) or stream(s) for which you are applying.

Please note that if you applied on a similar competitive process that closed on November 22, 2022, January 3, 2023, or February 7, 2023 there is no need to also apply on this process.
Positions to be filled: 50

Information you must provide
Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Successful completion of secondary school according to provincial standards or an acceptable combination of education, training and experience.

Degree equivalency

Cleaning and performing minor maintenance tasks;
Interacting with the public; responding to visitor questions/complaints or providing direction.

Experience anticipating and detecting incidents of unsafe or improper behaviour, taking action and finding solutions;
Experience in handling cash, operating point of sales and performing cash out duties.
Knowledge of how to apply health and safety procedure in the workplace.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements

Information on language requirements

Client Focus – Providing service excellence to internal and/or external client.
Concern for Safety – Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Initiative – Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Problem Solving– Identifying problems and the solutions to them.
Teamwork – working collaboratively with others to achieve organizational goals.
Exercises sound judgment
Communicates effectively
Takes responsibility
Personally connects with people
The following may be applied / assessed at a later date (may be needed for the job)
Enforcement – understanding and applying enforcement policies to detect violations of legislation, identify conditions and/or persons responsible, and take appropriate action.

Conditions of employment
Reliability Status security clearance - you are required to obtain and maintain this security level throughout this employment at Parks Canada Agency.

You will be required to possess and maintain a valid Class 5 driver’s licence or equivalent.
You must be willing to work overtime.
You will be required to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your delegated manager. Compensation will be as prescribed in the Terms and Conditions of Employment applicable to you.
You must be willing to work and travel in a variety of terrains and weather conditions in the performance of the duties.
You will be required to work in adverse weather conditions.
You may be required to wear a uniform while performing your duties. In this case, Parks Canada will provide you with the uniforms you require in accordance with the Parks Canada Uniform Policy.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site:

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

Tips for applicants:
Please provide complete and thorough details of your education and experience.
Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who apply. Only those selected for further consideration will be contacted.

Hiring Insights
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Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.