Sunwapta Falls Rocky Mountain Lodge Jasper Night Audit

Sunwapta Falls Rocky Mountain Lodge
Jasper, AB
$18 an hour - Full-time
Sunwapta Falls Rocky Mountain Lodge
Jasper, AB
$18 an hour
Job details

$18 an hour
Job type
Shift and schedule
Night shift
Jasper, AB
Full job description
We are a seasonal property with positions starting May 9, 2024 until October 2024.

For our international applicants, please note we do not have any LMIA spots available at this time.

We are seeking a highly organized and detail-oriented individual to join our team as a Night Audit at our seasonal lodge in the Canadian Rockies. The position of Night Auditor is responsible for night reconciliation of all revenue-based transactions in addition to data pooling mechanical information, labour information, and other information as required. It is a Front Desk Position, and while taking reservations are light, customer service and helping guests is always a priority. The positions shift is from midnight to 8:00am, six days per week.

There are security duties to ensure the enjoyment and general safety of the main lodge, guests, and staff. This role requires you to work without supervision and to have a fundamental understanding of how to balance daily cash outs, troubleshoot Microsoft Excel formulas, problem solve, and a good ability to learn new software and computer operations.

Key Responsibilities:

Perform front desk duties such as checking guests in and out, answering phone calls and responding to guest inquiries. Handling any customer complaints or requests
Reconciliation of all non-cash transactions for all departments
Cross referencing of all till tapes
Following procedure for entering data in reports, including reports such as labour, category, maintenance, and cabin reports.
Adjustments to over/short, refunds
Notifying supervisors of discrepancies
Respond to guest complaints or concerns in a timely and professional manner
Perform other duties as assigned
Security duties such as ensuring the main lodge is locked down and empty of employees, timely lodge perimeter security checks, and monitoring staff accommodation.
Assist tour directors and bus drivers with high service retail purchases
Cross sell and cross promote hotel and restaurant products and services
Occasionally assist housekeeping as required with bed stripping or laundry


Strong organizational and multitasking abilities
Proficient in Excel and data entry
Excellent written and verbal communication skills
Ability to work well under pressure and handle guest complaints effectively
Prior experience in a similar role is an asset
Must be able to work overnight shifts


Wage: $18/hr plus bonuses.
Staff accommodation is available for employees over the age of 18 at $4.41 per day.
Bonus: If contract is completed you will receive $1 bonus for every hour worked and your rent returned.
Referral Bonus: $500 if both yours and your referrals contract are completed.

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

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Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

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Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

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