Sawridge Inn and Conference Centre Front Desk Supervisor

Front Desk Supervisor 
Sawridge Inn & Conference Centre - Jasper, AB 
$19 an hour 
The Sawridge Inn & Conference Centre Jasper is looking for a Hotel Front Desk Supervisor.
This position is responsible for maintaining an effective Front Office operation to ensure quick and efficient guest registration and checkout, and to provide courteous response to guest requests. Assist to direct all operations of front office, service desk and security.
KEY DUTIES AND RESPONSIBILITIES SPECIFIC DUTIES AND RESPONSIBILITIES: 
1. Providing courteous guest service and responding to guest questions, complaints or requests.
2. Orienting and training of Front Office personnel.
3. Ensuring that supervised personnel are provided with adequate supplies and equipment in good repair for the accomplishment of their assigned duties.
4. Providing timely and responsive service to all other departments through coordinated weekly forecasting, good communications, etc.
5. Developing and maintaining work schedules for all supervised staff.
6. Ensuring a proper room allocation.
7. Ordering and preparing Ski Tickets in the winter season
8. Maintaining and supervising the concierge desk and brochure inventory.
9. Maintaining labor cost goals established by the Sawridge Corporation.
10. Maintaining timely and accurate files, reservations, room availability calendar and taking necessary action to open or close room availability on the computer with Revenue Manager's approval.
11. Assisting supervised staff in their job performance during peak activity periods or as required.
12. Maintaining proper credit and accounting procedures and taking appropriate timely action as necessary.
13. Maintaining an image of competence and professionalism to guests, employees and management.
14. Maintaining proper employee/employer relations and addressing any question in a timely and open manner, including disciplinary actions and recognition.
15. Auditing and accounting for all guest checks and folios issued.
16. Performs other duties as required.
17. Insures compliance with established company policies and procedures.
18. Works closely with other hotel personnel to promptly respond to guest requests or problems to insure their satisfaction.
Skills/Experience Required
Job Qualifications: 
* A "people person" with a positive attitude and excellent communication skills (both verbal and written)
* A dedicated customer service professional that is committed to the highest quality standards
* Background in Guest Services/Front Desk required, with previous supervisory skills including strong follow-up and attention to details.
* Proficiency in Microsoft Office programs, as well as Internet systems and preferably be familiar with Opera
* Must be a self-starter with demonstrated leadership ability and team motivation skills
* A passion for Guest Services and the proven ability for consistently anticipating guest needs.
* Must be flexible to work as business levels dictate (shift work).
* Sound decision making and problem solving skills, a take charge type of person.
* Be goal-oriented, driven, and passionate about exceeding guests' expectations.
Wage: $19/hr
Location: 76 Connaught, Sawridge Inn & Conference Centre Jasper, Jasper, AB, T0E 1E0
Job Type: Full-time
Salary: $19.00 /hour
	

Popular in Jasper National Park

Considering Working in Jasper?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.