Sawridge Inn and Conference Centre Guest Services Agent

Guest Services Agent 
Sawridge Inn & Conference Centre - Jasper, AB 
The position: 
The Sawridge Inn and Conference Centre (Jasper) is currently accepting applications for the role of Guest Services Agent. The Guest Services Agent is responsible for working directly with the guests, making sure their needs are being met, and maintaining strong communication between all departments. Guest Services Agents report directly to the Front Office Manager. The Guest Services Desk is the hub of the hotel and needs to run efficiently, and effectively. Agents are always to be presentable and are the main information providers to the guest
Responsibilities (include but are not limited to): 
· The Guest Services Desk Agent is responsible to register all arrivals and departures, process transactions, take reservations, take care of guests needs and process various administrative tasks.
· Thoroughly learn all rates and packages available with the Sawridge Inn and Conference Centre.
· Be familiar with all amenities and services available at the Sawridge Inn and Conference Centre and the town of Jasper.
· Up-sell rooms where possible to maximize hotel revenue.
· Follow-up of all guest requests or concerns.
· Maintaining working knowledge of operating procedures of the following departments: Housekeeping, Maintenance, Guest Services, Food and Beverage.
· General computer maintenance.
· Co-ordinate room status with the housekeeping department
· Direct all telephone, fax and email inquiries to correct department.
· Be responsible for front desk float and make deposits at the end of shift.
· Respond to telephone, email, and fax requests for reservations, cancellations, and information.
· High School diploma or equivalent.
· One year front desk/guest service experience preferred.
· Must speak fluent English, additional language an asset.
· Able to handle stress effectively, and stand for long periods of time.
· Must be detail oriented and organized, able to multitask.
· Ability to handle money.
· Excellent interpersonal, communication and customer service skills.
· Conflict resolution/problem solving skills required.
· Good typing skills, sound knowledge of computers.
· Pleasant and outgoing personality.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Guest Services: 2 years

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.