Columbia Icefield Camp Manager

Banff Jasper Collection by Pursuit
Jasper, AB
Full-time, Seasonal
Job details
No matching job preferences
Job type
Shift & schedule
On call
What will be your daily pursuit?:
This role will directly oversee the daily operations of the Columbia Icefield employee staff accommodation. The Camp Manager will ensure a memorable and positive experience for our Staff through implementing and delivering the Standard operating policies and procedures as they relate to our Service, safety and employee engagement standards and practices. This position will act as the “on the floor” daily leadership for our staff accommodation.
What perks can you expect?:
Full benefits including medical, dental, vision; RRSP matching
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Active member of the Columbia Icefield Management team, supporting peers & continually working at building a cohesive team which works together to achieve results.
Review inventory, menu planning & grocery orders with the Chef to maintain standards of service are met and budgets/criteria followed
Ensure all staff adhere to safety requirements and guidelines with handling and use of any chemicals that are within the WHMIS classification
Assist, execute & close investigations in a confidential manner for accidents/incidents while following all procedures
Greet and ensure all staff are introduced and trained with site operations & expectations of duties assigned. Provide supervision, guidance and support to all housing and kitchen staff and management. This includes but not limited to; training and development through coaching and mentoring, delegation of assigned job tasks, direction and assistance with personnel problems, employee evaluation and performance management.
Oversee all site facility operations, includes but not limited to; camp check In and check out, personnel safety, operational duties, consumables management, equipment maintenance & safety, administration duties, maintenance duties, successful commissary operation (if applicable to contract), budget responsibilities, inventory responsibilities, labour costs and successful kitchen operations, including meal service times.
Ensure the health and safety of all camp staff and residents by enforcing all camp rules, health and safety policies and procedures.
Ensure that quality camp services are maintained at an acceptable level for customer satisfaction and contractual obligations.
Managing the day-to-day activities of the staff camp, including, but not limited to: operational duties, administrative duties, maintenance duties, inventory responsibilities, and staff management.
Uphold camp and workplace health and safety standards
Ensuring the camp cleanliness and food quality
Prepare and submit weekly and monthly reports or as needed
Maintain project budget; tracking occupancy, staffing and monitoring expenses
Troubleshooting minor maintenance problems as necessary
Help with all the office duties such as checking staff in and out of rooms, supervising facility cleaner staff, and responding to staff concerns
Complete written dorm evaluations weekly and provide training to ensure camp attendants correct all deficiencies
Coordinate and run recreational activities such as Trivia, Amazing race, Lunch BBQ and monthly team parties
Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
Ensure that all service expectations, standards and qualities are being met and exceeded on a continual basis, providing employee coaching and direction as required.
Conduct employee reviews; actively seek opportunities to recognize staff on “doing it right” and assist in the creation and adoption of employee recognition program or events.
Monitor Service metrics daily/weekly during the season, reacting and responding accordingly to address any issues.
Oversee employee scheduling, training, employee performance management as well as recognition.
Ensure payroll is completed daily and submitted on time for all payroll periods
Act accordingly to all emergency and safety protocols taking on a leadership role as required for any instances that arise.
Actively participating in team’s activities during and after operational hours
Being on call 2 nights per week at our staff accommodation – (MOD program)
Leading opening and closing of our staff accommodation, task can vary from cleaning, employee move in/out, uniform cleaning and common room cleaning
What skills and experience do you need for this job?:
Post-secondary education or equivalent in work experience
2 years management experience with proven ability to manage and direct a large team.
Strong organizational, communication skills & proven strength in Problem Solving and ability to make decisions.
Flexible (ability to work varying hours/days as business needs dictate),
Valid Canadian driver’s license (with less than 5 demerit points)
Must have excellent interpersonal and guest relation skills
Able to identify and act upon safety concerns
A proven record as a team leader/motivator who works well under pressure, possesses strong attention to detail and time management skills
Conflict management experience
Management experience to include Payroll, scheduling, recognition, performance management & employee training
Computer proficient – Microsoft office
Ability to thrive and lead in a fast-paced, sometimes high-pressure environment
Must enjoy working in a remote location (camp setting) and have an outdoor enthusiast nature.
Must meet the Organization grooming and appearance standards
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
Standard First-Aid or higher an asset
What will your work environment be like?:
This fun summer position starts May 1 and runs until October 31, 2023!
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.