Sunwapta Falls Rocky Mountain Lodge Jasper Guest Services Agent

Sunwapta Falls Rocky Mountain Lodge
Jasper, AB
$17 an hour - Full-time
Sunwapta Falls Rocky Mountain Lodge
Jasper, AB
$17 an hour
Job details
$17 an hour
Job type

Jasper, AB

Full job description
We are a seasonal property with positions starting May 9, 2024 until October 2024.

For our international applicants, please note we do not have any LMIA spots available at this time.

We are seeking a friendly and professional guest services agent to join our team at our hotel in the Canadian Rockies. This position is responsible for supporting the front desk and housekeeping team while providing exceptional service for our guests. At our hotel, we strive to provide everyone with the best experience possible, and the guest services agent plays a key role in ensuring that our guests have a memorable stay.

Key Responsibilities:

Multitask your shift between housekeeping and front desk duties
Assist front desk with walking guests to rooms
Bring any guest issues or maintenance issues to the front desk supervisors’ attention.
Support front desk by bringing requested items to room, such as: firewood, microwave, rollaway bed, towels, etc.
Operate washing and drying machines to clean all laundry
Fold and store all laundered items neatly and accurately
Maintain cleanliness of laundry room and equipment
Follow all safety procedures and guidelines
Perform other duties as assigned
Additional responsibilities include cleaning duties in the restaurant, gift shop and public washrooms.
This is an evening position with little supervision, being able to work independently is a must.


High school diploma or equivalent
Experience in a customer service role is an asset
Previous laundry or housekeeping experience is an asset, but not required as we will train the right candidates
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Ability to work rain or shine and walk for long periods of time as well as lift up to 50lbs.


Wage: $17 plus bonuses.
Staff accommodation is available for employees over the age of 18 at $4.41 per day.
Bonus: If contract is completed you will receive $1 bonus for every hour worked and your rent returned.
Referral Bonus: $500 if both yours and your referrals contract are completed.

If you are passionate about providing excellent customer service and want to be a part of a dynamic and growing team, we encourage you to apply for this exciting opportunity.

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.