Pursuit Collection
 
Jasper, AB
Full-time
 

Job details
Job type
Full-time
Shift and schedule
Weekends as needed

Location
Jasper, AB

Full job description
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

The Group Event Planner acts as the primary point of contact and relationship owner for assigned group and event clients. This role is responsible for managing the end-to-end planning lifecycle for group programs, ensuring a seamless transition from sale through execution and post-event follow-up.

Working closely with Sales, Food & Beverage, on-site event teams, and internal operations teams, the Group Event Planner focuses on client experience, retention, and revenue optimization while ensuring events are planned accurately and aligned with brand and service standards.

This full-time position is located in-person in Jasper.

ROLE & RESPONSIBILITIES

Client & Event Management

Serve as the primary client contact for assigned group and event bookings following contract execution

Own the full planning lifecycle, including discovery, planning, coordination, on-site presence as required, and post-event follow-up

Build strong client relationships to exceed expectations, encourage repeat business, maximize and protect contracted revenue.

Proactively identify upsell opportunities and enhancements in partnership with Sales

Ensure a seamless handoff from Sales to Event Planning, maintaining continuity and trust with the client

Event Planning & Coordination

Lead planning for group programs across transportation, attractions, food & beverage, and hospitality venues at Pursuit, creating a seamless client experience.

Develop and manage event documentation including BEOs, timelines, rooming lists, and operational details

Coordinate closely with on-site event teams, Food & Beverage, Operations, and other internal stakeholders to ensure alignment and readiness.

Conduct site inspections and planning calls to support client confidence and event success

Provide on-site event oversight as required to ensure plans are executed as intended

Systems, Accuracy & Process Excellence

Maintain accurate and up-to-date records within CRM and booking systems

Ensure consistency across menus, pricing, event documentation, and client communications

Complete post-event reconciliation and billing for all assigned group bookings

Support the Group Event Manager with system updates, menu and collateral maintenance, and SOP documentation.

Identify process improvements and contribute to evolving SOPs and planning standards

Team Collaboration

Partner with Seasonal Group Event Coordinator by delegating administrative and transactional tasks as required.

Collaborate closely with Sales, Marketing, and Operations to ensure aligned messaging and execution

REQUIRED SKILLS & QUALIFICATIONS

Minimum 2 years of experience in event planning, conference services, or hospitality

Demonstrated experience managing client relationships across the full event lifecycle

Strong organizational and project management skills with high attention to detail

Guest-first mindset with the ability to anticipate client needs and solve problems proactively

Excellent interpersonal, verbal, and written communication skills

Comfortable managing multiple programs and priorities simultaneously

Ability to work flexible schedules, including evenings and weekends during peak event periods

Proficient in Microsoft Office (Windows environment)

Experience with Delphi, Salesforce, or similar CRM/event systems considered an asset

Valid Alberta Class 5 driver’s license (or equivalent)

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

Join an inclusive, global team and make life-long connections

Enjoy free access to Pursuit attractions and 50% off for friends

Get discounts on hotel stays, dining, and retail

Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.