Fairmont Jasper Park Lodge Head Houseperson

Staff Services
FAIRMONT
 
1 Old Lodge Rd, Jasper, AB
Full-time
Job details

Job type
Full-time
 
Benefits
Pulled from the full job description
Dental care
Vision care
 
Full job description
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.


Job Description

Head Houseperson - Staff Services

As a dynamic member of the Staff Services Team, this position focuses on ensuring the well-being of Fairmont Jasper Park Lodge's employees and residents. This role has an integral impact on the satisfaction and comfort of residents (our guests) in colleague accommodation.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Reporting to the Colleague Residence Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging and friendly service
Communicating and scheduling of all non-maintenance tenant requests
Follow departmental policies, procedures and service standards
Initiate and maintain effective communication within the Staff Services Department other departments
Continuous supervision, training and on-going performance reviews of housepersons
Inspect assigned rooms and cabins for cleanliness and maintenance
Supervise the supply, proper use and care of equipment, cleaning supplies.
Report all maintenance deficiencies and follow through with repairs in rooms, cabins and surrounding areas
Clean and maintain all staff areas (outside grounds, R&R room, training room & laundry rooms)
Ensure that all recycling is carried out daily
Daily supervision of Linen room operations in absence of uniform coordinator
Develop extensive knowledge of linen room operations
Escort new employees to their room on arrival and provide each with a tour of staff areas (including the Staff Cafeteria)
Monitor the rental of equipment and vacuums
Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
Follow all safety and sanitation practices
Other duties as assigned

Qualifications

Your experience and skills include:

Previous supervisory experience preferred
Housekeeping/janitorial experience an asset
Experience with linen room operations an asset
Valid Alberta driver’s license required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Standing: 4-6 hrs/day
Walking: 4-6 hr/day
Bending/reaching: 3 hr/day
Pushing/pulling: 1-2 hr/day
Physical effort: required to lift up to 100 lbs, some repetitive motion
Environmental stress: high - works in hot/cold conditions, constant inside/outside conditions, some slippery or congested conditions, working alone and in group situation

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS